Social3 min read

The best ad placement makes your message feel obvious

KitKat turned its have a break line into ads people met where they were already pausing. Here is what a local business can take from that without the budget.

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Marketer Tips shared a KitKat ad on LinkedIn this week, crediting Kanika Lamba, that placed the brand's break line in a metro. We couldn't confirm where that ad ran, so we won't describe it as fact. The idea behind it is worth keeping though: a message lands harder when the place it appears is already making the point.

A KitKat campaign we can document

In 2015, Brand Buffet reported on a KitKat campaign in Colombia from the agency JWT called The Day Advertising Had a Break. KitKat noticed billboard presenters who, in its joke, never got a break. With permission from the brands involved, it recreated those billboards with KitKat in the picture and placed them in busy spots such as subway stations, next to boxes offering free samples.

2M+
impressions in the first week, as reported by Brand Buffet in 2015

Those are the publication's reported figures for one campaign from 2015, not a benchmark to expect. The lesson is the thinking: a brand line about taking a break met people in the places where they were waiting anyway.

Why context does the work

An ad usually has to do two jobs: get noticed, then explain why it matters. A well-chosen place handles the second job for you. Nobody needs a roof explained to them while they're looking at a water stain, and nobody needs convincing about a locksmith while standing outside a locked door.

The local version of this idea

Matching the message to the moment
BusinessThe momentThe placementThe message
RooferStorm just passed through the areaSearch ads and a Google Business Profile postWhat to check on your roof after a storm
Commercial flooringFacility manager walks past a failing floorJobsite signs at nearby commercial projectsThe name of the crew working next door
RestaurantLunch crowd decides where to go at 11:30Local search and a sign people pass on footToday's lunch and how fast it comes out
Auto repairWarning light comes on during a commuteLocal search for the problem itselfWhat that light means and whether it's safe to drive

How to find your moment

  1. Ask your last ten customers what was happening right before they looked for you.
  2. Write down where they were and what device or sign was in front of them.
  3. Pick the one moment that happens most often.
  4. Write one sentence for that moment, then put it there first.

How WebKing runs this

We map where your customers are when they need you, online and nearby, then match one clear message to each moment.

Frequently asked

What is contextual advertising?

It's advertising placed where the surroundings already support the message, so the ad doesn't have to explain itself. A post about roof damage in the days after a storm is a simple local example.

Can a small business use this without a big budget?

Yes. Jobsite signs, search ads on the exact problem and timely Google Business Profile posts all put a message in the right moment for far less than a billboard.

How do I find out when customers need me most?

Ask them. Your last ten customers can tell you what happened right before they looked for you, where they were and what they searched for.

Should every ad have one message?

Yes, for each moment. Someone passing a sign or scanning a search result takes in one idea, so choose the most useful one and leave the rest for your website.

Sources

The Lab is original analysis by WebKing. We summarize and interpret developments from the sources above for industrial, commercial, and small business owners. Figures are reported as published by their sources.

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