Social4 min read

How to tell good marketing advice from a good story

Your feed is full of confident marketing advice. Five plain questions will show you which of it deserves your budget, and which is only well told.

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A post in our feed this week made a fair point: not all data is created equal, and neither is the advice flooding LinkedIn. It poked at the familiar opener about a chat with a Fortune 500 executive. Maybe the chat happened. You can't tell, and that's the trouble.

An owner reading this stuff has a real problem. Every post sounds certain, most of them disagree, and any of them could cost you a month of budget. You don't need a statistics degree to sort it. You need a few questions.

Five questions to ask of any marketing claim

What to ask before you act
QuestionWhy it matters
Who is saying this, and what are they selling?A vendor's study can be accurate, but it isn't neutral
What was measured?Clicks and followers aren't the same as customers
How many, and who?Ten agencies aren't a market
When was it true?Marketing platforms change, so a date matters
Would this apply to a business like mine?A national software brand isn't a local roofer

Why a small sample should make you careful

You can see the size problem in how polling works. Pew Research Center explains that a simple random sample of 1,067 people has a margin of error of plus or minus 3 percentage points. Look at a subgroup of about 160 people from a survey like that, and the margin grows to plus or minus 8.

+/- 3 points
margin of error on a random sample of 1,067 (Pew Research Center, 2016)
+/- 8 points
margin of error on a subgroup of about 160 (Pew Research Center, 2016)

Those figures come from election polling, and marketing surveys are often less rigorous, since many aren't random samples at all. So when a post quotes a percentage of marketers with no group size or source, you have no way to know how much weight it can bear. A number without its sample is decoration.

Watch for a story standing in for evidence

A single success story tells you it happened once. It doesn't tell you how many others tried the same thing and failed, because those people rarely post about it. The stories that reach your feed are mostly the winners.

Advice is also strongest near its own experience. Google's guide to hiring an SEO offers a useful habit: interview people, ask for past work and client references, and be wary of anyone who guarantees rankings. Apply the same test to a stranger's post. Would they show you the work?

How to use advice without being burned

Good advice can come from anywhere, and it doesn't need a study behind it to be worth trying. It just shouldn't get your whole budget on the strength of being well written.

  1. Trace any number back to where it first appeared.
  2. Look for the sample size, the date and who paid for the work.
  3. Ask whether the businesses involved look like yours.
  4. Try the idea small, with a set limit and an end date.
  5. Trust your own results over anyone's post.

How WebKing runs this

We check a claim against your own numbers before it touches your budget, and tell you when the evidence is thin.

Frequently asked

How can I tell if a marketing statistic is reliable?

Look for the original source, the sample size, the date and who paid for the work. If a post can't point to any of those, treat the number as a talking point rather than evidence.

Why does sample size matter in marketing surveys?

Smaller groups give less certain answers. Pew Research Center shows a random sample of 1,067 carries a margin of about 3 points, while a subgroup of about 160 carries about 8.

Should I ignore marketing advice from LinkedIn?

No. Useful ideas appear there often. Treat them as ideas to test rather than facts to act on, and try them small before committing real budget.

What should I ask a marketing vendor before hiring them?

Google's guide suggests interviewing candidates, asking for past work and client references, and being wary of anyone who guarantees rankings or keeps their methods secret.

Sources

The Lab is original analysis by WebKing. We summarize and interpret developments from the sources above for industrial, commercial, and small business owners. Figures are reported as published by their sources.

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